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Journey to Tech

Chronicles my much-needed exit from retail jobs and the refreshing, welcoming experience I found when transitioning into the tech industry.

To be quite frank… I don’t want to go anywhere. I really love my job, and hope to continue to grow where I’m at.

My time in Linode Support was amazing. I was learning so many new things on a daily basis through osmosis, and hungry for more. Every opportunity to help a colleague was exciting. Of course, most of my colleagues were well beyond my technical expertise early on.

The first few months of the Support experience were a new challenge every day. Not a challenge in the sense of _“ugh… another insurmountable task”, but on the contrary a new and exciting thing to conquer. I was surrounded by really smart people that were always trying to better themselves and the team around them.

The first few days of training were much like drinking from a fire hose. Not only did I have no experience with Linux, I had no experience with MacOS either.

The early days of the COVID-19 pandemic were wild for a myriad of reasons. Beside all of the misinformation, panic, and political grandstanding; brick-and-mortar businesses really didn’t know what to do with themselves.

It’s not exactly a “hidden truth” that retail can be unbearable for the employees. Soul-crushing might be a better way to describe it.